eBaoTech's packaged solutions take away the complexity that comes with managing the operations of insurance business, giving insurers more time and resources to devote to their core activities of selling insurance.
All these packages are developed using web technology and are easy to use and implement. They are all fully Java based, three-tier and customer-centric insurance administration systems.
eBaoTech GeneralSystem is an end-to-end general (property and casualty) insurance core system that supports all mainstream products, sales channels, and whole life cycle functionalities in an All-In-One manner. Products supported: Motor, property, personal accident, travel, marine and cargo, liability, engineering, bond, package product, and others; Sales channel supported: Broker/agency, telemarketing, and so on; Functionalities supported: Product definition, quotation, data entry, underwriting, endorsement, claims, no claim discount, renewal, billing/collection/payments, general ledger, re-insurance, sales channel management, document management, reporting, letters, printing; and sales force automation.
KEY BENEFITS
eBaoTech GeneralSystem is able to deliver significant and immediate
benefits to general insurers by reducing hardware cost, maintenance
and operations expenditure, as well as improving service quality and
reducing time to market.
Substantially lowering operation cost: GeneralSystem is fully based on web technology and almost completely
eliminates decentralized maintenance cost and allows insurers absolute
freedom to choose hardware and operating systems which leads to substantial
cost reduction. The web-based system allows staff to work anytime
anywhere, allowing flexible work process arrangements and remote collaboration
among different countries for optimal utilization of human resources.
Its integrated imaging and paperless workflow technology means documents
are processed immediately, eliminating cost and time taken to transport
paper documents.
Significantly improving customer service: GeneralSystem fully adopts customer centric design by centralizing
customer information across product lines and sales channels to enable
“one-customer-view”, leading to better customer services.
Customers, agents, brokers and bank channel partners can easily log
in to perform real time services for certain low risk functions such
as query of claim or commission, new business submission and basic
policy alteration. This leads to significant improvement in customer
and partner satisfaction. Staff performance can be easily measured
as all processing steps have logs and time stamps to enable powerful
productivity analysis.
Drastically reducing time to market
for product launch: GeneralSystem
has a fully parameterized product definition subsystem that allows
users to configure a new product or modify an old product in as short
a time as two hours. The system is able to support all calculations
and controls for the new product throughout all subsystems. This powerful
feature cuts the product launch time from months to days, which is
a major competitive advantage in this highly dynamic market place
with frequent product innovations.
Ease of future system enhancement and
maintenance with strong support: GeneralSystem’s architecture is based on component design and
open standards technology allowing ease of enhancements and development.
This ensures a much lower cost of fulfillment for future system enhancements.
IBM releases a benchmark testing report on eBaoTech GeneralSystem
January 10, 2007
eBaoTech and IBM India worked together on a benchmark testing on eBaoTech GeneralSystem in 2006. The final performance and scalability benchmark test report is released today.
eBaoTech tested the system over a two-week period at IBM System Solution Centre in Bangalore, India. The benchmark simulated real-life scenarios in both personal and commercial business, representing 15 million policies and more than one terabytes of data. The system can support up to 1,000 con-current users performing more than 34,000 business transactions per hour. Each transaction was executed within less than a two-second response time. This benchmark was performed on IBM eServer pSeries and IBM TotalStorage.
The benchmark test confirms that eBaoTech GeneralSystem is one of the most powerful and robust general insurance (property and casualty) applications in the world. eBaoTech GeneralSystem can meet the processing requirement of the largest Insurance companies.
IBM releases a benchmark testing report on eBaoTech GeneralSystem